Highlander’s employees and stockholders believe in and accept the responsibilities and obligations inherent in providing all forms of custom design, home building and raw land improvements. In an effort to fulfill these responsibilities, we pledge to uphold the following objectives, our construction code of ethics:
- Conduct all business affairs from custom home building to land development to business and organizational consulting with honesty, integrity, and professionalism
- Provide the best possible housing value to our customers, meaning we strive to find the right balance between quality and price to meet our customer’s needs and wishes
- Use of only new and high quality building materials and sound construction practices which meet or exceed the requirements of the Building Code
- Use of high standards for safety, sanitation, and livability in custom design and construction
- To meet all financial obligations in a timely and responsible manner
- To honor both the spirit and letter of business contracts, and to deal with our customers, employees, subcontractors, and suppliers with integrity and fairness
- Seek to continually improve our education and knowledge of all aspects of our business including new and innovative construction techniques and home building methods especially as they relate to energy efficiency and the management of resources
- To keep informed regarding policies and other essential information which affect our business interests and those of the building industry as a whole
- To comply with all local, state and federal laws and regulations relating to the health, safety, and welfare of our customers and employees
- To use honesty and integrity as the focus of our business policies
- To provide a prompt response to customer requests for information and warranty service
- To be good stewards of the earth by conducting our business in such a way as to minimize our environmental footprint and conserve natural resources
- Seek to resolve disputes through arbitration, negotiation and compromise rather than through litigation
- To use Generally Accepted Accounting Principals in relation to all financial transactions and reporting
- To accurately and regularly report the financials of the company to the Board of Directors and stock holders as well as any other regulatory body who requires such information